وظيفة شاغرة: مطلوب Interviewer Beneficiary Satisfaction Survey للعمل مع Médecins Du Monde

• Conduct beneficiary satisfaction surveys with service users at CMH-SUc’s supported by MdM in Beqaa and Tripoli and Beirut area under the AFD RECEVAL project. Data collection is performed using a tablet.

• Ensure all information on each survey is accurate and complete prior to submitting it on a daily basis.

• Ensure daily transfer of information to the MEAL Officers  (i.e. total surveys completed, challenges faced during data collection, feedback from cases needing special attention, highlights and notes, etc.).

• Interviewer will be supported and supervised by the MEAL Officers who will be available in Beirut office
• Tablet used for data collection will be provided along with training on the questionnaire.

• Interviewer is required to be present at MdM office in Beirut at 08:00AM on the days during which data collection is implemented, in addition to one day allocated for training (from the 14^th till the 19^th of May 2023). They will return to office by 04.00PM.

• Short-listed candidates will be called for an interview.

Skills and education

Education:

Secondary diploma – BA degree preferable, but not necessary in case candidate’s experience complies with the position.

Experience:           

Prior community outreach and/or volunteer work, especially with Syrian refugees in Lebanon. Previous experience in dealing with refugees communities is mandatory.

Languages:

Fluent Arabic, with knowledge of Syrian dialect (mother-tongue level). Some English is preferable.

Competencies:

• Ability to conduct interviews.
• Attention to details and reliability.
• Good communication and reporting skills.
• Ability to listen carefully and identify points of interest to be elaborated.
• Respect of confidentiality and data protection
• Ability to deal with people of all ages and social groups

Personal qualities

• Possesses strong commitment toward beneficiaries.
• Dynamic, self-motivated, conscientious, professional, devoted, honest, and discreet
• Committed to humanitarian principles.
• Flexible, able to work in a multi-disciplinary and multi-cultural team.
• Open-minded, and respects different cultural backgrounds and mindsets.
•  Flexible with scheduling: Work can be scheduled at different dates in case circumstances obliged MdM to change planned dates, and may include weekends.
• Smart approach towards asking questions and extracting relevant information from answers.
• Residents of the Beqaa area will have priority in selection due to ease of access to implementation locations.

Requirements

Please provide your CV, with your name and contact number.